We ship by ePacket and the order should arrive within 10-20 business days.Tracking and security check out are provided for all orders.
Shipping methods used by us are Royal Mail Economy, ePacket or Singapore Post. For the first two, your order should arrive within 15-30 business days of shipping while the last one takes around 15-40 business days to arrive. Tracking and security check out are provided for all orders.
Rest of the world:
We offer worldwide shipping to most countries. Your order shall arrive within 30 - 50 business days.
Most of our items have free shipping worldwide. However, for freebies, the item is free but we charge extra for shipping and handling. The total shipping charge depends on the weight of the product and the country we are shipping to but should be 9.97$ for standard weight items. This increases if you have more than one freebie in your item cart which are stocked at different warehouses overseas.Q) Do you offer bulk discounts?
Our Pricing is tallied up using individual product prices so if you are thinking about purchasing 5 or more products, please contact us, and we’ll be happy to work on a discount for you.
Q) How can some items be FREE?
- The items that are labelled as FREE, are promotional deals that our marketing team have managed to wrangle. We only get a certain number of each product and Each deal lasts only until the product is sold out.
- The Items are 100% free, you simply pay the cost of our shipping fees to send it to you.
- Yes, it seems crazy but it is REAL so don't miss out!
Q) I've ordered two or more items, but only received one, why?
Sometimes items from the same order will be split into different packages in order to avoid additional fees.
You should receive any missing components of your order within two (2) weeks. However if you don't – let us know. You can contact our support by emailing: firstname.lastname@example.org.
Please keep all delivery packets as we will require them for evidence of shipment.
Q) Where can I find my tracking no?
This will be mailed to you once it is shipped and also updated in your account. You can log in and check it. In rare cases, when we cannot provide you with the tracking number, you can avail the 60 day return policy if the item does not arrive.
Computer screens display colors differently and that is one reason that you might receive slightly different colored products. We assure you the design will remain same.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely.
Refunds & Returns
- We offer a 100% Satisfaction Guarantee- Which means we will refund your Product cost or replace it if you don't receive your order, it got damaged or was not as described in the product page. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
- Note: There are no refunds on shipping costs.
- In the unlikely event that your order hasn't arrived within 6-8 weeks (due to lost mail, etc.) please contact us via email@example.com and we will issue a refund or resend your order. Refunds & returns will not be processed after 30 days. Thanks for understanding!